Our Services

Protecting and Nurturing Children and Youth

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Feeding the Hungry and Sheltering the Homeless

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Strengthening Families and Resolving Crisis

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Supporting the Physically and Emotionally Challenged

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Welcoming and Integrating Immigrants and Refugees

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Welcoming and Integrating
Immigrants and Refugees

In any given year...

2,176 families provided with expert counsel and safeguarded from exploitation
28,332 calls for help answered promptly with accurate information in 18 languages
478 breadwinners helped to obtain authorization to work
324 immigrants reunited with their families
457 individual refugees resettled
72 immigrants taught English and civics
42 asylum seekers provided with legal representation

For Help

To Help

If you have a question about an immigration matter, please call the New Americans Hotline (formerly known as the New York State Immigration Hotline) at 800-566-7636, between 9 am and 8 pm EST, Monday - Friday.  For help finding other services you may need please call the Catholic Charities Help line at: 888-744-7900.

Reuniting Families Preventing Exploitation Preparing for Executive Action
Obtaining Work Authorization Legal Services for Immigrants Comprehensive Immigration Reform
Teaching English and Civics Representing those Seeking Asylum LOPC of Unaccompanied Alien Children


Reuniting Families

Catholic Charities helps immigrants and refugees reunite with family members in two ways: through the legal immigration process, and through the refugee resettlement process. In both programs, high skilled staff helps family members navigate the complicated rules and applications required by the U.S. government for family members to enter the United States.

To find a Catholic Charities agency that can help you reunite with family click here.

Obtaining Work Authorization

Catholic Charities can help immigrants learn whether they are eligible for authorization to work legally in the United States and can help them apply for such authorization if eligible. WARNING: Many agencies will advertise that they are able to get work documents for immigrants who lack legal immigration status. These practices are fraudulent and could lead to deportation. It is very important to get advice from a qualified, and reputable individual or organization to make sure that the work authorization document you apply for is valid.

To find a Catholic Charities agency that can help you determine if you are eligible for work authorization click here.

Finding Employment

Catholic Charities agencies can help immigrants and refugees with work authorization develop a resume, learn a skill, practice interview skills, and learn how to search for a job. They can also set up job interviews through a wide network of employers who have come to rely on the good judgment of our staff in matching employment needs with qualified workers. Some programs also offer GED preparation. Finding work in the U.S. can be hard, and many immigrants and refugees are drawn to America for the opportunity to better themselves. Catholic Charities helps those who want to be employed, but find it difficult to know where to start.

To find a Catholic Charities agency that offers help finding employment click here.

Teaching English and Civics

Learning English is an essential step in becoming fully integrated into American society. For those planning to become American Citizens it is necessary to demonstrate the ability to speak English as well as a basic understanding of American government and civic institutions. Catholic Charities provides English classes as well as citizenship preparation classes in a variety of settings including local parishes, schools, and agencies.

To find a Catholic Charities agency that offers English and Civics classes click here.

Preventing Exploitation

Whether it is an employer who refuses to pay the appropriate wages for work or a practitioner who charges for services and then doesn't provide them, immigrants are common targets for exploitation. Unfortunately many immigrants turn to neighborhood notarios, law offices or community groups for assistance only to become the victim of a high-cost scam can cause problems for years to come. Catholic Charities prevents the exploitation of immigrants by providing honest information in multiple languages and quality legal consultation. Catholic Charities operates the NYS New Americans Hotline which provide information and referral on immigration and refugee related matters.

To find a Catholic Charities agency that prevents the exploitation of immigrants click here.

Legal Services for Immigrants

Catholic Charities Community Services provides legal consultations, representation, and assistance to documented and undocumented newcomers regarding most immigration matters, including citizenship applications, family petitions, cases involving domestic violence, and cases that are in immigration court. Services are provided in English, Spanish, French, Romanian, Polish, Albanian, Japanese, and Arabic. All matters are treated professionally and confidentially.

The Central Office is located at 80 Maiden Lane in Manhattan, but we provide services at several other locations throughout the Archdiocese of New York in Staten Island, and the Bronx, and in Westchester, Dutchess, Ulster, Sullivan, Orange and Rockland counties.

The Manhattan Office is open for walk-in consultations every Thursday morning from 8:30 am – 11 am.

Clients are charged nominal service fees, which may be reduced or waived according to need. Consultation Fee: $50.00 ($85.00 for consultations with an attorney.) Fees for other services vary. We will not turn away those who cannot afford our fees.

Services include:

  • Application for Citizenship
  • Petitions to bring relatives to the United States
  • Applications for Work Authorization
  • Information about pending immigration and naturalization cases
  • Legal representation in political asylum and deportation
  • Petitions for battered spouses and children

Please note that our office generally does not handle the following types of cases:

  • Affirmative asylum (non-detained)
  • Employment petitions
  • Voluntary Departure
  • Persons in proceedings with criminal convictions
  • Some non-immigrant visa petitions
  • Cases that have already been started elsewhere by other attorneys or agencies, or by individuals themselves.

Representing those Seeking Asylum

Refugee Resettlement Program

The Refugee Resettlement Program is dedicated to serving survivors of violence and persecution who have fled their home countries seeking a new life in the United States. Catholic Charities Community Services assists family members and sponsors in making applications for refugees who are outside the United States, and for asylees with recently obtained status. Multilingual, multicultural staff assist in the processing of refugee applications with overseas posts and make pre-arrival arrangements assuring that the refugee will be cared for upon arrival to the United States. After arrival, the office provides direct services, material assistance, job search assistance, job training and placement, ESL classes, school enrollment and other social services.

To find a Catholic Charities agency that provides assistance to refugees and asylees click here.

For more information or to make an appointment with Refugee Resettlement please call 212-419-3764.


New York State New Americans Hotline

1-212-419-3737 or 1-800-566-7636 (Toll-free in NYS) (formerly known as the New York State Immigration Hotline.)

Hours of Operation: 9AM to 8PM on weekdays, excluding holidays.

Catholic Charities operates the New York State New Americans Hotline , a statewide information and referral hotline that gives general information and referrals to appropriate service agencies in response to immigration and citizenship-related questions. Hotline operators speak English, Spanish, French, Romanian, Polish, Albanian, Japanese, and Arabic. New Americans Hotline provides an expanded menu of language options, previously not available, via a language service line, as well.

The NYS New Americans hotline does not provide legal advice. Questions on individual eligibility are referred to legal services agencies for immigration consultations.


Legal Orientation Program for Custodians (LOPC) of Unaccompanied Alien Children

Every year thousands of unaccompanied children are released by the Office of Refugee Resettlement (ORR) into the custody of a custodian. The custodian becomes responsible for the child's welfare and is responsible for ensuring the minor’s presence at all future proceedings before the immigration court. The LOPC helps custodians and potential custodians better understand their role, responsibilities, and the immigration court process.

Currently, the LOPC is offered in 14 locations across the United States: Atlanta, Georgia; Boston, Massachusetts; Charlotte, North Carolina; Dallas, Texas; Harlingen, Texas; Houston, Texas; Los Angeles, California; Miami, Florida; New York City, New York; Long Island, New York; Newark, New Jersey; San Francisco, California; Baltimore and Washington, D.C. area (Maryland, D.C. and Virginia).

If you are a case manager looking to schedule appointments - login to the LOPC OSS page